PLANS AND PRICING
Compassurance is designed with options to meet a variety of needs. Below are the different plans and prices available; and with so many options, there is sure to be a plan that will work for you. Each plan is for one computer and the term is one year. For multiple units or monthly payment options, please call (678-535-9347) or email david@nanonano.com. We look forward to hearing from you!
$120
$15.00 Month
Compassurance Quick Question
Entry level 15 minutes per call support. One a week. For the technically inclined, get your question answered and move on. This is not for training or tech support. We'll interface via telephone or chat. If after 15 minutes the issue is not resolved an appointment will be made for onsite, remote or depot service. Appropriate fees may apply.
$240
Compassurance Level Silver
$24.00 Month
Discount for yearly Pay
FREE QUICK QUESTION
Get 15 minutes technical support on all registered hardware or registered software, up to 4 per month.After 4 calls, there will be a $5 fee per call.If problem cannot be resolved by phone, call may result in a service call or Web Technical Support.
FREE CONSULTATION
One hour free consultation for project or purchase per month.We will assist with a purchase or project from a third party by phone or in-store, for on-site assistance, a fee may apply.
WEB TECHNICAL SUPPORT
$75/first hour and $25/hr for each additional hour.
Internet support for software problems, virus removal or back-up services.
DISCOUNT ON SERVICE
Carry-In $50
On-Site $100
DISCOUNT ON PARTS
10% discount on parts, new or refurbished. Due to the volatility of the market, there will be no price-matching.
$360.00
$42.00 Month
Compassurance Level Gold
FREE QUICK QUESTION
Get 15 minutes technical support on all registered hardware or registered software, up to 4 per month for free.After 6 calls, there will be a $5 fee per call.If problem cannot be resolved by phone, call may result in a service call or Web Technical Support.We'll interface via telephone or chat. If after 15 minutes the issue is not resolved an appointment will be made for onsite, remote or depot service. Appropriate fees may apply.
FREE CONSULTATION
One hour free consultation for project or purchase per month.We will assist with a purchase or project from a third party by phone or in-store, for on-site assistance, a fee may apply.
WEB TECHNICAL SUPPORT
First hour FREE and $25/hr for each additional hour.
Internet support for software support or virus removal.
DISCOUNT ON SERVICE
Carry-In $20
On-Site $50
DISCOUNT ON PARTS
10% discount on parts, new or refurbished.Due to the volatility of the market, there will be no price-matching.
DATA BACK-UP SERVICE
FREE quarterly back-up of data.Notification by email when scheduled.If flash dive required, $50 for 16G and $100 for 32G.
$600
Compassurance Level Platinum
$75.00 Month
FREE QUICK QUESTION
Get 30 minute technical support on all registered hardware or registered software via exclusive phone contact until 9 p.m., with a one-hour response time. If problem cannot be resolved by phone, call may result in a service call or Web Technical Support. No additional fees apply for this plan
FREE CONSULTATION
One hour consultation for project or purchase. We will assist with a purchase or project from a third party by phone, in-store or on-site assistance.
WEB TECHNICAL SUPPORT
Two hour Internet Support for software support or virus removal.
FREE Carry-in and FREE On-site
FREE PARTS
Excluding Flat screen monitors. Lightning strikes and natural disasters.
FREE DATA BACK-UP SERVICE IF SELECTED
Quarterly back-up of data. Notification by email when scheduled. FREE flash drive provided.
FREE ASSISTANCE WITH THIRD PARTY WARRANTY
FREE ACCESS TO BUSINESS CENTER OR LOANER WHILE EQUIPMENT IS IN FOR REPAIR